To us no order is complete until you are fully satisfied.
If something isn’t quite right, you have 14 days to return your items to the warehouse for a refund.
We ask that items are returned unworn and with all their tags attached.
Please send goods to:
Ombré London returns
15 Elm House
14 Mulberry Avenue
We’ll process the refund as fast as possible. Please allow a few working days for your refund to be received.
Returning your order is at your own expense. Please send your package using a secure or traceable method and keep your proof of postage. Unfortunately, Ombré can’t be responsible for lost packages.
Please contact us by emailing firstname.lastname@example.org if you have any further questions.