To us no order is complete until you are fully satisfied.

If something isn’t quite right, you have 14 days to return your items to the warehouse for a refund.

We ask that items are returned unworn and with all their tags attached.

Please send goods to:

Ombré London returns
15 Elm House
14 Mulberry Avenue
TW19 7SF

We’ll process the refund as fast as possible. Please allow a few working days for your refund to be received.

Returning your order is at your own expense. Please send your package using a secure or traceable method and keep your proof of postage. Unfortunately, Ombré can’t be responsible for lost packages.

Please contact us by emailing if you have any further questions.